Legal Notice

LEGAL NOTICE and PRIVACY POLICY

0. OBJECT AND ACCEPTANCE

This legal notice governs the use of the website http://www.campingvalencia.com (hereinafter, THE WEBSITE), of which the owner is CAMPING VALENCIA PARK, S.L. (hereinafter, THE OWNER OF THE WEBSITE).

Browsing the website of THE OWNER OF THE WEBSITE attributes the condition of user of the same and implies full, unreserved acceptance of each and every one of the provisions included in this Legal Notice, which may be changed.

The user undertakes to properly use the website in accordance with the law, good faith, public order, traffic uses and this Legal Notice. The user will be held liable against THE OWNER OF THE WEBSITE or to third parties for any damages that may be caused as a result of the breach of said obligation.

1. IDENTIFICATION AND COMMUNICATION

THE OWNER OF THE WEBSITE, in compliance with Law 34/2002, of 11 July, on information society services and e-commerce, informs you that:

Identity of the Data Controller: CAMPING VALENCIA PARK, S.L.

Commercial name: CAMPING VALENCIA PARK, S.L.

NIF/CIF: B-97412191

Address: c/ Rio Turia nº 1 de Puzol (Valencia)

Company registered in the Mercantile Registry of Valencia in volume 7714, book 5011, sheet 29, Section 8, Page V94907.

To communicate with us, we put at your disposal different contact methods that we list below:

Tel: 96.146.58.06

Email: info@campingvalencia.com

2. CONDITIONS OF ACCESS AND USE

The user guarantees the authenticity and current standing of all data that they communicate to THE OWNER OF THE WEBSITE and will be solely responsible for any false or inaccurate statements made.

The user expressly agrees to use the contents and services of THE OWNER OF THE WEBSITE correctly and not to use them, among other things, to:

A) Disseminate criminal, violent, pornographic, racist, xenophobic, offensive content, terrorist apologetics or, in general, content that is contrary to the law or public order.

B) Enter computer viruses into the network or carry out actions that could alter, spoil, interrupt or generate errors or damages in the electronic documents, data or physical and logical systems of THE OWNER OF THE WEBSITE or third parties; as well as hinder the access of other users to the website and its services through the massive consumption of computer resources through which THE OWNER OF THE WEBSITE renders their services.

C) Try to access the email accounts of other users or restricted areas of the computer systems of THE OWNER OF THE WEBSITE or third parties and, where applicable, extract information.

D) Violate the rights of intellectual or industrial property, as well as violate the confidentiality of the information of THE OWNER OF THE WEBSITE or third parties.

E) Impersonate the identity of another user, public administrations or a third party.

F) Reproduce, copy, distribute, make available to or any other form of public communication, transform or change the contents, unless authorised by the owner of the corresponding rights or it is legally allowed.

G) Collect data for advertising purposes and send advertising of any kind and communications for sale or other commercial purposes without your prior request or consent.

All the contents of the website, such as texts, photographs, graphics, images, icons, technology, software, as well as its graphic design and source codes, constitute works owned by THE OWNER OF THE WEBSITE, without it being understood to be assigned to user any of the exploitation rights over them beyond what is strictly necessary to correctly use the website.

In summary, users who access this website can view the contents and, where appropriate, make authorized private copies provided that the reproduced elements are not subsequently transferred to third parties, nor are they installed to servers connected to networks, nor are they subject to any exploitation.

Likewise, all trademarks, trade names or distinctive signs of any kind that appear on the website are the property of THE OWNER OF THE WEBSITE, without it being understood that the use or access to the same attributes to the user any right over them.

The distribution, modification, transfer or public communication of the contents and any other act that has not been expressly authorised by the owner of the exploitation rights are prohibited.

The establishment of a hyperlink does not imply in any case the existence of relations between THE OWNER OF THE WEBSITE and the owner of the website on which it is established, nor the acceptance and approval by THE OWNER OF THE WEBSITE of its contents or services. People who intend to establish a hyperlink must previously request written authorisation from THE OWNER OF THE WEBSITE. In any case, the hyperlink will only allow access to the home page of our website. In addition, it must refrain from making any false, inaccurate or incorrect statements or indications about THE OWNER OF THE WEBSITE, or include illegal content contrary to good customs and public order.

THE OWNER OF THE WEBSITE is not responsible for the use that each user gives to the materials made available on this website or for the actions they take based on the same.

3. EXCLUSION FROM GUARANTEES AND LIABILITY

The content of this website is generic and is for informational purposes only, without fully guaranteeing access to all content, its completeness, correctness, validity or current applicability, or its suitability or usefulness for a specific purpose.

THE OWNER OF THE WEBSITE excludes, as far as the legal system allows, any liability for damages of any kind derived from:

A) The impossibility of accessing the website or the lack of truthfulness, accuracy, completeness and/or current applicability of the contents, as well as the existence of vices and defects of all kinds of content transmitted, disseminated, stored, made available, accessed through the website or the services offered.

B) The presence of viruses or other elements in the contents that may cause changes in computer systems, electronic documents or user data.

C) Failure to comply with the law, good faith, public order, traffic uses and this legal notice as a result of improper use of the website. In particular, and by way of example, THE OWNER OF THE WEBSITE is not responsible for the actions of third parties which violate intellectual and industrial property rights, business secrets, rights to honour, personal and family privacy and image itself, as well as regulations on unfair competition and illegal advertising.

Furthermore, THE OWNER OF THE WEBSITE declines any responsibility with respect to the information found outside of this website. The function of the links that appear on this website is exclusively to inform the user about the existence of other sources likely to expand the contents offered by this website. THE OWNER OF THE WEBSITE does not guarantee and will not be held responsible for the operation or accessibility of the linked sites; nor does it suggest, invite or recommend a visit to them, thus it will not be responsible for any result obtained. THE OWNER OF THE WEBSITE is not responsible for the establishment of hyperlinks by third parties.

4. PRIVACY POLICY

4.1. Who is the Data Controller?

The data controller is identified in exhibit 1 of this Legal Notice.

You are hereby informed that for a greater guarantee in the fulfilment of Data Protection, a Data Protection Officer has been appointed whose contact information is the following: dpd@aequus.es.

4.2. Purposes

For what purpose do we process your personal data? In compliance with the provisions of European Regulation 2016/679 on General Data Protection, we inform you that in FSMCV we process the data you provide us for the following purposes:

  1. Receive and respond to queries or the subscription to the newsletter or bulletins.
  2. To manage the relationship with the user and be able to offer products and services according to their interests, improve their user experience and, where appropriate, to process their queries, requests or reservations.
  3. For invoicing, where applicable, of the services rendered.

We remind you that the processing for the purposes described is necessary for the satisfaction of the legitimate interests pursued by the Company.

4.3. Type of data processed

Within the framework of the activity of the Company and always contingent upon the agreed-upon purposes, we will process the following categories of data:

– Identification and contact information for example, but not limited to: name, surname, telephone or email, IP.

– Bank account information if provided throughout the contractual relationship.

4.4. Deadline or criterion for holding onto data

For how long do we hold onto your data?

Your data will be kept as long as needed for the rendering of the services or if applicable during the relationship between the parties, and in any case as long as you do not request its deletion, as well as the time necessary to comply with the legal obligations that in each case correspond to each type of data.

4.5. Legitimacy

What is the legitimacy for the processing of your data?

The processing of personal data related to the maintenance of your relationship with the Company is legitimised as it is necessary to comply with the contractual/mercantile obligations derived from said relationship. The processing of your personal data linked to these purposes is strictly necessary to comply with the aforementioned legal obligations.

The processing of your personal data for the sending of promotional information about activities, campaigns or initiatives of the Company, responds to a legitimate interest of our entity and is authorized by current regulations, however you can withdraw such consent by sending an email to info@campingvalencia.com.  It may be that some of the processing is based on your consent which you should have granted where applicable.

To greater abundance, the legitimacy for the collection of this data is derived from the express consent that the user grants at any time by ticking the acceptance box of this privacy policy which appears in all places where personal data is collected. This box appears unchecked and until it is marked through an express action by the user, it is not possible to perform the action in question (sending a contact form, subscription to the newsletter, etc.).

4.6. Recipient

To which recipients is the data communicated?

In general, no data will be transferred to third parties except by legal obligation.

However, your data may be transferred to the recipients indicated below, for the reasons explained and in any case because such communications are necessary for the purposes derived from the relationship between the parties:

Public Administrations: for compliance with legal obligations.

Suppliers that need to access their data for the rendering of services that the Company has contracted with said suppliers, and with which the Company has signed the confidentiality and personal data treatment contracts required and demanded by regulations to protect their privacy.

We remind you that the Company does not transfer data internationally.

During the processing of user data, we may use software whose origin or servers are located outside of the European Economic Area, in particular, in countries that offer an adequate level of protection or in the US. In these cases, we will ensure that we work with suppliers that guarantee compliance with European standards and regulations regarding applicable data protection, and in particular, the GDPR (General Data Protection Regulation, EU 679/2016). Data transfers to the US will always be covered by the EU – US Privacy Shield. You can consult additional information at www.privacyshield.org.

4.7. Rights

What are your rights when you provide us your data?

You have the right to obtain confirmation about whether we are processing personal data that concerns you, or not.

Likewise, you have the right to access your personal data, as well as to request the rectification of incorrect data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep it for the purposes of defending claims.

In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data.

You can also exercise the right to data portability, as well as withdraw the consents you provided at any time, without affecting the legality of the processing based on the consent given prior to withdrawal.

You can exercise your rights by writing an email to info@campingvalencia.com, attaching a copy of your National ID card or another document proving your identity, and indicating clearly the right you wish to exercise.

Finally, we inform you that you can go to the Spanish Data Protection Agency and other competent public bodies for any claim arising from the processing of your personal data.

4.8. Origin

How have we obtained your data? Personal data is obtained through the website directly from the user or through our cookies or, where appropriate, through different means such as order forms, etc. used in the company to correctly render services.

For more information about personal data protection, we invite you to check the website of the AEPD (Spanish Data Protection Agency) https://www.agpd.es/

  • COOKIES POLICY

CAMPING VALENCIA PARK, S.L. may collect information about the browsing habits of users on the website using cookies or log files. Cookies will not be used to collect personal information. They will only be installed if the User remains and continues to browse our website, understanding that they consent to using and install them. Below, we provide you some detailed information about what a cookie is, what it is for, what types of cookies we use, what their purposes are, and how you can enable or disable them if you wish.

a) What is a cookie and what is it for?

A “Cookie” is a small file that is stored on the user’s computer, Tablet, smartphone or any other device with information on browsing.

The set of “cookies” of all our users helps us to improve the quality of our website, allowing us to control which pages are useful, which are not and which can be improved upon.

Cookies are essential for the operation of the Internet, providing countless advantages in the provision of interactive services, facilitating the browsing and usability of our website.

Under no circumstances can cookies damage your computer. On the other hand, having them active helps us identify and resolve errors.

b) What types of cookies do we use?

According to the entity that manages it:

  • Own cookies: Not used.
  • Third-party cookies: These are cookies sent to a computer from a computer or domain that is not managed by us, but rather by another collaborating entity. For example, those used by social networks, or by external content such as Google Analytics.

Depending on the amount of time they remain active:

  • Session cookies: These temporary cookies that remain in the cookies file of your browser until the User leaves the website, due to which none are registered on the hard drive of your computer. The information obtained by means of these cookies are used to analyse traffic guidelines on the website. Over time, this allows us to provide a better experience to improve the content and facilitate its use.
  • Persistent cookies: these are stored on the hard drive and our website reads them every time the User makes a new visit. A permanent cookie has a set expiration date. The cookies will stop working after that date. These cookies are used generally to facilitate purchasing and registration services.

According to their purpose:

  • Technical cookies: These are necessary for browsing and the proper operation of our website. They allow us, for example, to control traffic and data communication, access restricted-access parts, carry out the process of purchasing an order, use security elements, store content to be able to disseminate videos or share content through social networks.
  • Personalisation cookies: These allow the User to access the service with predefined characteristics based on a series of criteria, such as language, the type of browser through which the service is accessed, the regional configuration from where the service is accessed, etc.
  • Analysis cookies: These allow us to quantify the number of users and thus perform the measurement and statistical analysis of how the services provided are used by the users.
    For this purpose, their browsing on our website is analysed in order to improve the offering of products and services that we offer.
  • Advertising cookies: These allow us to manage, in the most efficient way possible, the advertising spaces that could be included in our website.
  • Behavioural advertising cookies: These cookies store information on user behaviour obtained through continuous observation. Thanks to these cookies, we can learn about Internet browsing habits and show you advertising related to your browsing profile.

Purpose of each of the cookies used:

Below, we detail the cookies used on our website and the provider to which they belong.

Google Analytics: Google Analytics is a website analysis service provided by Google that uses the data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services.
Google can also use the data collected to contextualise and customise the ads of your own advertising network. It also enables cookies in the domain of the website where you are and uses a set of cookies called “_ga”, “_gid” and “_gat” to collect information anonymously and compile reports on website trends without identifying individual users.

Personal Data included: Cookie and use data.

Place of processing: USA. | Privacy Policy 

Google Tag Manager: Google Tag Manager is a statistics service provided by Google.

Personal Data included: Cookie and use data.

Place of processing: USA. | Privacy Policy 

Google AdSense: Google AdSense is a publicity service provided by Google which uses the “Doubleclick” Cookie, which traces use of this website and the user’s behaviour in relation to adverts, products and services offered.

Personal Data included: Cookie and use data.

Place of processing: USA. | Privacy Policy 

Google AdWords Conversion Tracking: Google AdWords Conversion Tracking is a statistics service provided by Google that connects data from the Google Adwords advertising network with the actions taken on this website. Furthermore, they have a very limited lifetime. These cookies are enabled for the googleadservices.com domain.

Personal Data included: Cookie and use data.

Place of processing: USA. | Privacy Policy 

c) How can the User enable or disable cookies?

To allow, know, block or delete the cookies installed on your computer, you can do so by configuring the browser options installed on your computer.

You can find information on how to do it if you use one of the following browsers:  

Internet Explorer: https://privacy.microsoft.com/es-es/privacystatement
Safari: https://www.apple.com/legal/privacy/es/cookies/ https://support.apple.com/es-es/HT201265

GoogleChrome: https://support.google.com/chrome/answer/95647?hl=es&hlrm=en
Google: https://www.google.com/intl/es/policies/privacy/
Firefox: http://support.mozilla.org/es/kb/Borrar%20cookies
Opera: https://www.opera.com/es/privacy
Android (Google): https://www.google.com/intl/es/policies/privacy/

Windows Phone (Microsoft): https://privacy.microsoft.com/es-es/privacystatement

Blackberry: http://global.blackberry.com/es/legal/privacy-policy.html

You can also easily remove them from your computer or mobile device by using your browser. For instructions on how to manage and delete cookies, go to the “Help” tab of your browser. You can disable cookies or receive a notification every time a new cookie is sent to your computer or mobile device.

There are tools available online, which allow users to detect cookies on each website they visit and manage their deactivation (for example, Ghostery:

d) Updating of our Cookies policy

We may update the Cookies Policy of our Website, so we recommend you check this policy each time you access our Website in order to be properly informed about how and for what reason we use cookies. Keep in mind that browsers can also change their policies and the location of the information.

e) Personal Data Processing

The data collected through the cookies used on the website will be used in the following terms:

Data Controller: CAMPING VALENCIA PARK, S.L.

Purposes of the processing: (i) allow browsing through the website, as well as the use of its services, and (ii) the monitoring and analysis of user behaviour, in order to create improvements depending on the analysis of the data on how they use the service.

Legitimacy: the legal basis of the processing is the consent given by the data subject, which can be withdrawn at any time.

Recipients: the data may be processed by Google, the entity that processes the data obtained from the cookies.

Conservation: the cookies used on this website expire, at the very most, twelve months after their creation.

Rights: you can exercise your rights of access, rectification, deletion and portability of your data, limitation and opposition to processing, as established in our privacy policy.

  • PROCEDURE IF ILLEGAL ACTIVITIES ARE CARRIED OUT

In the event that any user or a third party believes that there are facts or circumstances that reveal the illicit nature of the use of any content and/or the performance of any activity on the web pages included or accessible through the website, they should send notification to THE OWNER OF THE WEBSITE duly identifying themselves, specifying the alleged violations and expressly declaring under their own responsibility that the information provided in the notification is accurate.

For any litigious matter that concerns the website of THE OWNER OF THE WEB, Spanish legislation will apply.

  • PUBLICATIONS

The administrative information provided through the website does not take the place of the legal publicity of laws, regulations, plans, general provisions and acts that have to be formally published in the official journals of public administrations, which are the only instrument attesting to their authenticity and content. The information available on this website should be understood as a guide with no purpose of legal validity.